Privacy &
Data Protection

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Create an account — name, email address, password
• Place an order — billing address, shipping address, payment information
• Subscribe to our newsletter — email address
• Contact customer support — name, email, order details

We also collect automated information such as IP address, browser type, and device information through cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

Your personal data is used for the following purposes:

• Order Processing — To fulfill and deliver your purchases
• Customer Support — To respond to your inquiries and resolve issues
• Order Updates — To send order confirmations, shipping updates, and delivery notifications
• Marketing (with your consent) — To send newsletters, promotions, and product recommendations
• Website Improvement — To analyze usage and enhance your experience

We process your data only for the purposes for which it was collected, and we retain it only as long as necessary.

3. Cookies & Tracking

We use cookies to enhance your browsing experience and understand how you interact with our website. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies — Necessary for basic website functions (shopping cart, checkout)
• Analytics Cookies — Help us understand how visitors use our site (Google Analytics)
• Preference Cookies — Remember your preferences and settings
• Marketing Cookies — Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Last updated: August 2026

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers — Payment processors, shipping carriers, and email delivery services that help us fulfill orders
• Legal Compliance — When required by law or to protect our legal rights
• Business Transfers — In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL Encryption — All data transmitted is encrypted using Secure Socket Layer (SSL) technology
• Secure Payment Processing — We do not store credit card details on our servers
• Access Controls — Only authorized personnel have access to your data
• Regular Security Reviews — We continuously monitor and update our security practices

While no system is 100% secure, we are committed to protecting your data with the highest standards of care.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your data (subject to legal obligations)
• Restriction — Request restriction of data processing
• Portability — Request transfer of your data to another service
• Objection — Object to data processing for marketing purposes

To exercise any of these rights, please contact our Privacy Officer.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Order Data — Retained for 7 years to comply with tax and accounting regulations
• Account Data — Retained until you close your account or request deletion
• Newsletter Data — Retained until you unsubscribe
• Analytics Data — Retained in anonymized form for up to 26 months

After the retention period, your data is securely deleted or anonymized.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Last updated: August 2026

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: service-tina@meditzone.com
• Our Data Protection Officer: Alex Rivera
• Response Time: We will respond to your inquiry within 30 days